Office Assistant

Residential Life and Housing

Department Mission: 

The Office of Residential Life and Housing at the University of Missouri-St. Louis is committed to providing on-campus housing and maintaining a learning environment that encourages academic success, student engagement, personal growth and personal responsibility.

Position Responsibilities:

  • Greet residents and guests at the main offices for the department in Provincial House and Mansion Hill
  • Provide information and answer inquiries regarding housing: different room options, meal plans, cost, amenities, length of contracts
  • Receive phone calls and take messages for the professional staff
  • Function independently in the absence of professional staff
  • Assist with administrative tasks as directed by the Residential Life and Housing staff
  • Serve as a resource for visitors and prospective students
  • Give informational and exciting tours of the residential facilities
  • Work as a team member with other Office Assistants with a focus on excellent customer service.
  • Enforce and explain policies
  • Sort and distribute mail
  • Take appropriate measures to ensure a safe living environment
  • Answer walk-up or telephone inquiries about campus resources and events
  • Direct calls and/or info in the case of an emergency


  • Must be enrolled as a full-time student during the period of employment.
  • Must be in good standing with the University.
  • Maintain a minimum cumulative grade point average of 2.5 before and during employment.
  • Have flexibility to work weekends.
  • Proficiency in Microsoft Excel and Microsoft Word are considered an asset.


Hourly wage: $8.00 per hour, averaging 8-20 hours per week

Required Training Dates:

  • Summer OA: May 3rd, 2019
  • Academic Year OA: August 12th -15th, 2019